I notified TVP and Police Scotland about my change of address (and force area) in October of 2014. When my renewal came due (in June) TVP STILL hadn't sent my file to PS, and my file at PS when I sent my renewal application in was marked as an initial issue not a renewal, so if I'd not phoned and spoken to my (admittedly quite brilliant) FEO, my RENEWAL would have taken upwards of 8 months (leaving me in illegal possession of firearms for at least six months).
It's a total ****ing mess (excuse the expletive but it really is) and someone is going to end up in a lot of trouble because of it. The PS office in Glasgow is supposed to be staffed by six civvy staff and at least two inspectors. It is currently staffed by ONE civvy and one inspector. She does the best she can, and she is very helpful, but she is totally overwhelmed by the sheer volume of work coming her way (and that won't improve when airgun licencing comes in, for sure)