Thought I would give some constructive feedback about very poor customer service I received from zeiss, I rang zeiss last week as I needed a part for my rangefinder (8x26prf)
a very polite lady answered the phone and said there was no one available to speak to, and could I leave my number and she would ensure someone rang me , no one rang me back.
so after a few days I rang back and I was told exactly the same and I still waiting now for the second time, I was a massive zeiss fan having a few of there scopes and a rangefinder and I was thinking of buying some of there rangefinding binoculars.
but after this experience im thinking of selling all my zeiss products and swapping brands, which is such a shame because this part is so small.
I feel let down, and this is so out of character for me to write anything negative (but im annoyed), as normally im the first person to help some one out not put them down.