I purchased a new aimsport moderator from Ivythorn Sporting (who were, as ever, very helpful and very well priced). I'm pleased with the moderator, it isn't the quietest in the world but it is small and light which is exactly what I wanted.
The moderator comes with a warranty, I think from memory it is for two years, but this can be extended to 5 years by emailing your details to aimsport. That is the theory anyway. I have emailed them three times, over 3 months, I have heard nothing back.
This is staggeringly bad service and as the extended warranty was a factor in me choosing the moderator I feel rather conned. Has anyone else had a similar experience, or indeed better luck?