Ordered an item off Greenacre supplies a few days ago, paid for first class tracked postage and asked for delivery by the weekend. Clearly highlighted on the website it said ' over 100 currently in stock' . Emailed to see when I would get delivery and got a reply today saying out of stock, not available until mid March ie in 7 weeks !! They apologised and said they would ship item to me when received, expecting me to happily wait for all that time!
is this for real, or am I being taken for a ride?? Should I give them the benefit of the doubt? Sitting on my £80 for a couple of months can't be good customer service!
i asked for a full immediate refund but so far have not had a reply.
Any views? any experience of this company??