I spoke with a "Chris" today via the telephone contact number on the Zeiss UK Sport Optic website. I was extremely disappointed with the man's response, seemingly "laid back" attitude (so "laid back" in fact he sounded almost horizontal) and his mantra to "contact a local dealer for information on products".
So I asked if it was possible to speak to their "Marc".
He said that he knew of no Marc in Sport Optics and when I called back again and said that the contact was Marc Overston said he did not have those details, of such a person, in his directory.
I have three Zeiss 'scopes (or rather I now have two as I have lost one and wish to replace it) all Diavari-C and wish to know what you have that is the equivalent of my misplaced 3-9x36 Diavari T* "Made in Germany".
Or if indeed there might be a new old stock one somewhere within Zeiss or a lead to a dealer in UK that might have one still on the shelf.
The 'scope is to fit a Holland and Holland one inch side mount and I am a deer stalker, not James Bond, so 3-9x36 is optimum for my needs. I do not wish to snipe at deer at four hundred yards!
He had no idea of the product Zeiss currently offered chorusing "contact a local dealer for information on products" and appeared indifferent as to whether I bought a Zeiss product or not. With no offer, even though I asked, to be put through to someone in Sport Optics who knew the product line.
I did tell him that I had seen a Swarovski current equivalent...their Z3 3-9x36...but I don't like 'scopes with eagles on the side....and wanted to remain with Zeiss.
The calls I made were a disappointment to me and the lesson, I intimated to him, was that despite having over £3,000 worth of Zeiss 'scopes and binoculars was clear...take my business to Swarovski.
I await a reply from the PM I have sent to Marc Overton at Zeiss via this Forum.