AM Monday 5th of July I phoned my FEO in reference to a variation to my certificate. I was after an additional .308, after a brief explanation he said there should be no problem and that he would phone and email the Firearms and Explosives department at Police HQ in Devizes. He also explained what I had to fill in etc on the relevant paperwork.
By midday my paperwork and cheque had been completed and I was stood in the foyer with completed documents in hand. I requested that a member of the F&E department to come to the foyer so I could discuss my variation. A member arrived, checked the paperwork and informed me that my FEO had already phoned and emailed my request.
PM Tuesday I arrived home for the long haired Commander in Chief to tell me that I had a letter sat on top of my computer, bugger I thought she has realised that I have used the credit card last month! To my surprise my renewal certificate had arrived, all within 24hrs of the initial call to my FEO.
I would like to take this opportunity to thank both my FEO and Wiltshire Constabulary for yet again a very quick and professional service, well done to you all.
O = Outstanding