I sent my FAC in for a 1 for 1 (308 off and slot for a 223) and also asked if they would amend a moderator from a 308 to 223 and to consider changing my condition from “land deemed suitable by the head cheese” to open condition.
Anyway short version I phoned them the day after my FAC got to them to make sure it arrived ok and to see if they wanted any extra information to be told “its already been done and has gone for signing”
The said licence actually got back to me within 5 days.
By the way, everything I asked for 100%
Great service and praise where its due.