Only just joined the site but thought I would share a little gem.
Licensing gets a fair bit of stick but just sometimes they pull the rabbit out of the hat.
On the run up to Xmas, submitted a variation personally to Northumbria office 2:00pm Monday and was phoned 4:40pm Tuesday (next day) telling me it was ready and asking when I wanted to collect it so it didn't get caught in the Xmas post!!!!!
Ready in 10 working hours.......thanks Northumbria.........
The exception proves the rule.
Either that or temporary (sensible) staff in over the holidays.
I've never had a problem dealing with Northumbria, they've always been on the ball for me.
I thought maybe the cleaners had done it... CSP take note!
Perhaps so RED DOT but I originally hail from Central Scotland and remember how much of a 'mare' Lothian and Borders was to deal with back in the day - notably after Dunblane - so pretty grateful for any service that gave me what I needed and in record time
Originally Posted by RED-DOT