Here is the deal.
I was invited out stalking in between Christmas and the new year. It was foggy when we arrived on the permission and we was going to call it all off.
But i said i could do with a walk and you never know. well we set of walking the first couple of Fields and the fog was starting to lift in a few places. not brilliant but doable.
so we carried on and i thought it was a good call to get out and blow of the Christmas puds and all the other crap we chuck down our necks.
we decided that i was going to go up an high seat and my m8 was going somewhere else.
Now first mistake.
Did not check the high seat before going up.
The ladder was at the wrong angle.so as i was going up it felt a bit bouncy. But the double chair and ladder was all steel construction.so i carried on and as i reached the top,i removed my rifle from off my left shoulder and placed it in the seat i would not be using.
Just as i span my bum round to sit down the hole tree started to fall over.my left leg slipped through the ladder and some how my foot got stuck back in the rung, so essentially i was entwined in the ladder falling down toward the ground with a bloody great big tree fallowing me.
Well the result could have been very very nasty,but I'm a big lad and am quit used to being knocked about.just heavy bruising and a large swelling that still has not gone down yet.
Any way i here you lot saying what the hell has this got to do with Zeiss customer service.
well i have a Zeiss 6 x 24 x 56 and when all this happened the scope was damaged. the windage turret was knocked completely off. i found all the parts and thought maybe this was not that good of an idea.
I wrapped it all up and put it in the post with a letter to Zeiss explaining the above.
No lies just told them the truth. got the scope back all done fixed and tested to make sure it was all good. and the bill for all this was.
Zero not even the price of the scope posted back.
Now all this was my fault. no way was it any thing to do with Zeiss as i had explained exactly what happened in my letter.
But they still charged nothing.
Not many places like that left in this country.
The reason for this post is i believe when someone does you a good turn and go out there way to help and not even charge me the post to send the scope back deserves a mention.
So it cost Zeiss money to fix my mistake.
it cost me £20 to send them the scope. but don't know what they paid to return it.