I have a pair of Zeiss Nightowl bino's which I have used and sometimes abused over a fair period of time. Whilst stalking for Roe in mid summer I lost the rainguard, so I contacted Zeiss optics in the UK.
Nightowl Binos are not made anymore, its a discontinued line, I was told. That I knew already, but they cost me when i bought them a shed load of money, so i was keen to find a new rainguard as there is nothing more frustrating than having to wipe the lenses off when you are stalking in the rain or drizzle.
I take my hat off to the ladies at Zeiss optics. After about 4 weeks they managed to trace and dispatch a rainguard for me FREE of charge.
Thats what I call looking after your customers.
Thank you to the Zeiss UK optics team for being so helpfull.