I've just returned home from Midland gamefair with some disturbing news.
It seems the "Big Three" Optics makers have decided to reduce the warranty on all their product ranges to 10 years only!
This information came from the Swarovski UK rep directly who explained this is a joint move by the "Big Three" to reduce their operating costs as keeping spares and technicians trained up on older products was getting too expensive.
Any current Swarovski stock will be continued to be sold with the original 30 year warranty, but as dealers get new stock, these will only have a 10 year warranty.
Some what shocked, I went over to the Zeiss UK stand, and their Rep repeated the same thing virtually word for word..I assume the third company will be Leica but I can't confirm this as they didn't have a stand present. These were not dealers BTW, but actual reps on the Swarovski UK and Zeiss UK trade stands...This info is therefore direct from the horses mouth!
The Swarovski rep also gave me the distinct impression that 10 years after a product had been discontinued, they would no longer be supporting it full stop, as they don't intend to hold spares beyond that time period.
I let both Reps know that I was hugely disappointed at their decisions and the fact they have collaborated to stiff the consumer in this manner. I should add that the RRP of the products has remained the same and not been adjusted lower to help compensate for these changes.
I was looking at get a pair of the new Swaro EL's when they become available after Christmas, but with just a 10 year warranty and the manner this has been done, I very much doubt I will...