My FAC runs out on 16th of this month, paperwork came through at start of May and I sent it back within a week. I called last week to see how things were progressing only to be told they are still dealing with applications received in January !!!!!!
What they are doing is dealing with applications alternately. They are stored in date order received and they pull one off the top of the pile to process and then one off the bottom. That way they produce the best possible 'average' turnaround time - at least that's what I've been told by two FEOs.
my feo is excellent really nice chap and very helpfull, but on the other hand I phoned the office a while ago to see what was happening as I hadnt heared anything from them for months and had my head bitten off by a very rude lady on the other end of the phone who said it will be with me when its done. when I have phoned in the past they couldnt be anymore helpfull