I got a bit of a shock today when calling Stratstone in Edinburgh to get a price for parts for a service on my Defender 300 TDI.
I asked the guy what the cost would be for the fuel, oil and air filters and a sump plug washer. He came back and said that including the engine oil £134. I asked for a price without the oil as I can get it elsewhere, and he said £57!!!!
It takes a max of 7 litres!!! £77 for oil from Land Rover!!!
I contacted Partco in Edinburgh who will supply all the bits for about £20 plus £12 for a 5litre bottle of oil, so from them the oil works out at under £18 for my motor.
Do people still just walk into a garage and simply pay the prices being asked? I assume that is what they rely on.
My father-in-law was told once by a Land Rover mechanic after picking up his Discovery from servicing, that a customer bringing a Range Rover in is charged an extra £10 an hour in labour costs over the Discovery / Freelander owner. Same mechanics, same tools, same floor space...