I have just my variation granted for another rifle from Dumfries Firearms Dep. I have lived in this area for 4yrs now and added quite a few things to my ticket in that time. On most ocassions i have had the variation approved in the same day and my new certificate handed to me. One time i asked to have my ammo quota's raised and it was done in 10 minutes. This time my variation took 3 days as the supervisor was on holiday. I did not get exactly what i wanted on my ticket (rifle but no expanding ammo, just solids for 9.3x62) but at least the supervisor spoke to me face to face and let me get my points accross. He was very polite and explained why i could not get the expanding ammo. He also explained if i gave up another calibre he would then grant me permission for the expanding ammo. I can only praise there service which is probably 2nd to none in the U.K.