I sent my Leupold Wind River Cascades back to Leupold to getthem serviced. The eyecups were nolonger staying in place properly and the hinge was loose. I had the binos for about 6 years and willhave had them out on pushing 700 outings. It cost me £20 to post them over there and $25 to get them postedback. To say I am delighted with thecustomer service would be an under statement; they have replaced the binos witha new set.