While on holiday recently I lost thePhilips/flat blade screwdriver bit that came with my Leatherman Wave. Unfortunately, you cannot buy that bit, which I find the most useful, in the Leatherman bit kits. Through a stockist, I found out that the importers are Whitby and Co (Whitby Co: UK Distributors of Wenger, Leatherman and other leading international hardware brands). A quick call to them and a replacement bit arrived in the post absolutely free. My Leatherman is once again complete.
So a sincere thankyou from me to Whitby and Co.
Naturally, I have no other relationship with this firm other than as a very satisfied customer.