I'm a bit confused over something that i bought online recently.
I bought a pair of trousers online and paid by card as normal. when the trousers came they were the wrong ones. I emailed the company and
while I was on i also asked them for a price for a coat that i fancied.
The price for the coat was a bit to steep so i didnt follow up on it, just sent the trousers back with a letter explaining the problem. Anyway, tonight a parcel arrives with the trousers and the coat in it. No paperwork other than a picking list, no recipt or transaction paperwork.
I have checked my online banking and as of yet I havent been charged for the coat.
My question is, Can they just take money from my account like that? I will be really p***d off if they have because i'm off on Hol on sunday and that account is my spending money.