Anybody involve in the vehicle insurance business? One of my vehicles is due to have insurance renewed and I was emailed a renewal notice from the company I am presently with. Not the cheapest but all the boxes are ticked including basic breakdown cover. I have no problem with the annual premium but added on is £25 admin for renewal. OK admin does cost money and perhaps the other companies just add it in as part of the annual premium but it does seem a bit cheeky to have the customer pay to give them continued business.
Is this the norm. Can't recall having seen this on any other renewal I have been involved with. Checking on Go Compare the company do not include an admin cost for new business but the premium quoted is higher.