I recently made a long journey to Macleods of Tain with the intention of trading in a pair of Leica Trinovids for a "mint" Swarovski CTC30x75 draw scope.
On arrival (after a 3.5 hour drive) on looking at the scope it appeared to have damage to the objective lens along with condensation on the inner lens.
It was not easily seen in the light of the shop, and I believe that it had not been noticed when described to me as "mint".
To give the man who dealt with me his due, he straight away raised the trade in offer on my binoculars by £100 and dropped the price of a Brand new draw scope by a further £100 thus giving me a new draw scope for £50 more than the second hand one.
This saved me a wasted 7 hour+ round trip, (with the £40 of fuel on top) and left me feeling happy with the service I received.
Thank you to the staff at Macleods of Tain..................