I just wanted to record the excellent service which I have experienced from this company over the last month. I ordered a bi-pod from their internet site and I received an email back to say that the item I wanted was out of stock until the end of that week. Rather than keep me waiting they were sending an alternative (and significantly more expensive) bi-pod of a similar spec at no additional cost to me which duly arrived by courier. So well pleased.
Last Friday I broke both my Butler Creek scope covers when out crawling into a group of fallow so I ordered a set of Hawke flip-ups from Scopes Direct over the weekend and they arrived on Tuesday. I didn't have time to fit them until the following day and found the occular cover was too small despite what the Hawke sizing chart said. A phone call to OW and was told 'no problem, send it back' which I did in Wednesday's afternoon post. This morning, Friday, a more expensive Butler Creek replacement arrived in the post at no additional cost to me.
So well done Optics Wharehouse, with service like this you are assured of my custom!