I just wanted to record the excellent service which I have experienced from this company over the last month. I ordered a bi-pod from their internet site and I received an email back to say that the item I wanted was out of stock until the end of that week. Rather than keep me waiting they were sending an alternative (and significantly more expensive) bi-pod of a similar spec at no additional cost to me which duly arrived by courier. So well pleased.
Last Friday I broke both my Butler Creek scope covers when out crawling into a group of fallow so I ordered a set of Hawke flip-ups from Scopes Direct over the weekend and they arrived on Tuesday. I didn't have time to fit them until the following day and found the occular cover was too small despite what the Hawke sizing chart said. A phone call to OW and was told 'no problem, send it back' which I did in Wednesday's afternoon post. This morning, Friday, a more expensive Butler Creek replacement arrived in the post at no additional cost to me.
So well done Optics Wharehouse, with service like this you are assured of my custom!
Last Friday I broke both my Butler Creek scope covers when out crawling into a group of fallow so I ordered a set of Hawke flip-ups from Scopes Direct over the weekend and they arrived on Tuesday. I didn't have time to fit them until the following day and found the occular cover was too small despite what the Hawke sizing chart said. A phone call to OW and was told 'no problem, send it back' which I did in Wednesday's afternoon post. This morning, Friday, a more expensive Butler Creek replacement arrived in the post at no additional cost to me.
So well done Optics Wharehouse, with service like this you are assured of my custom!