Lowa Boots

Ben Bain

Well-Known Member
Does anyone know if Lowa offer a guarantee on there boots? I purchased a pair of hunter GTX in November 2011 and today whilst cleaning them down to put some dubbing on them, i found a hole in the tongue of one.

Am i best to send them back direct to Lowa or to the shop i got them from? As pleased as i am with the boots im not to happy about finding a hole in them.

Cheers
Ben
 
I would be straight back where they came from, not very good if they are only Nov. boots.
 
Black and white your contract is with the shop not the manaufacturer but most reputable companies will take direct returns but it might be easier to return to the shop if they are forth coming with a replacement or refund.

Dave
 
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