Called in at North west Gun Centre Halliwell Rd Bolton for some bits. Not a shop I normally go into but was in the area and thought i would check them out. When in there noticed they did Swarovski gear and told the guy that i have a z6i scope but having problems with the battery life. He asked if I bought from them and told him no the dealer was in Yorkshire some 70 miles from where i live (NW Gun Centre is about 15 miles from where i live) He told me to take it back to the dealer or send to Swarovski. I asked if he had details for the address of the swarovski uk to send it to and he told me 'to look on the internet'. Not very helpful!!!!!!!!!
Looked on the Swarovski site and not easy to find the UK address for the return of kit. Spoke to the dealer i bought from (York Guns) later in the day and they gave me the address no problem and were more than helpful, told me to send it Royal Mail Special Delivery as this would have insurance cover if the scope went missing in transit.
DONT THINK I WILL BE USING NW GUN ROOMS IN A HURRY AGAIN