I ordered a sharpener from moray outfitters and accidentally had it posted to an old address. After it didn't turn up I contacted Andy and asked if he could check up as to where it had got to. He confirmed that it had been sent to my old address and sent another out to me free of charge, the new owners had returned the sharpener as opposed to accepting it.
Many thanks again for the great service , as discussed it was my fault and didn't expect another to be sent free of charge, hopefully the original has turned up. The sharpener by the way will do my job nicely . Easy to use and great results