Felt obliged to acknowledge the excellent service i received from Negrini Rifle cases (Italy). I purchased a quality used Sauer take-down case out of the classifieds on here. The lad was quite honest, although in good "Nick", combination lock working fine, unfortuantly no keys for the other two locks. Made a few enquirys to no avail, tried a few of the Sauer import guys, sadly didnt even get a response. I wont name name's, but appears unless you are spending or there is a promise of spending a few "Bob", they didnt appear to want to know. Jason whom sold me the case, did his best to help and mailed a few contacts, one being Negrini, whom i belive produce these on behalf of Sauer.
Combination lock fine for Uk travel, but how would would it be viewed by Airport security if i was not in a position to utlise all the three locks on the case?.
Cutting to the chase, my email was duly recieved by Negrini, and a lovely helpful lady made contact and merely requested that I mail over a photo of the lock and my address details etc. A day or so later I received a email that she had identified the lock and that a couple of keys were in the post Free of charge. Francesca concluded her mail wishing me and my family All the very best & season greetings.
Credit were credits due, obviously there was never likely to be much in it for Negrini, however I cannot fault there prompt response and assistance all free of charge. Sauer if Francesca's customer service is anything to go by, you have chosen a great partner there, hopefully someone associated with Sauer will read this short testimonial, that said I intend to send a copy directly to Sauer just so they know what a great partner they have.
All that is now needed now is too book the trip, give the case a run out and get a little dirt & mud on it. Whilst i was pondering that thought, up on the screen popped the trailer for David Attenborough's latest epic series Africa!! A sign maybe Mmm !!