I wish I had read the earlier posts regarding this supplier. On 2nd Jan 2013 I ordered a Flambeau Oversized single guncase from this Company's website. The site indicated that the item was in stock. The stated delivery policy was "if in stock despatch within 2days - six day later I emailed and was told that there had been a mistake on the site and the item has been ordered. He was now in breach of contract.
A later exchange of emails and one telephone call and I cancelled the order and was told a refund would be made (end of January). Another email a week later and still no refund.
I have now contacted the Bank as I paid using my Visa Debit card and they have instigated an enquiry under their "Chargeback Scheme".
If you have dealings with this company beware all is not as it would appear. Keep all emails and record dates of telephone calls.
The chappie who runs this business cannot be believed promises and assurances are worth diddly squat. As for customer service forget it.
My advice - if you want hassle free internet shopping DON'T SHOP at Gunshop Direct in Norfolk he is Norfolk and Good!!