I had a mentoring condition on my FAC for the deer calibre. Have now got to the stage for this to be lifted, so I dropped the appropriate letter from my mentor into the licensing office yesterday.
Had a call at lunchtime today saying that if you could drop your licence in, we will reprint the appropriate page with the condition lifted while you wait.
Didn't need to be asked twice......went straight down and hey presto.
Well done Hampshire!! A marked difference from my previous experiences, the changes are definitely working.