CLA GAME FAIR: Where's my ticket?
Last Sunday, 7th July I purchased my ticket via the Fair web-site and got the acknowledgement below:
RAGLEY HALL 19 - 21 JULY 2013
CLA Game Fair 2013Friday 19 July - Sunday 21 July 2013
Thank you for your purchase
We hope you enjoy CLA Game Fair 2013, Friday 19th - Sunday 21st July 2013 at Ragley Hall. An email confirmation will be sent to you at firstname.lastname@example.org
Please ensure that you check your spam mail box for confirmation, as some mail providers will send unknown emails automatically to the spam folder.
Your payment of £25.00 has been accepted and your booking reference is xxxxxxx
- £25.00 - One Day Ticket - Friday OAP
You have chosen email delivery which is free of charge.
An email containing your ticket as an attachment will be sent to you shortly to email@example.com
Please open the attachment and print the ticket.
[EMAIL="firstname.lastname@example.org"]Email support: email@example.comReturn to CLA Game Fair
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(I've removed my full name and e-mail address, which were all correct, as are the ticket details)
Happily I saved a copy of the web-page,
as I have since received neither e-mail confirmation or ticket. The money, however went out of my account the same day - 7th July.
I have twice e-mailed firstname.lastname@example.org, but received no reply.
When I purchased my ticket for the GWCT Scottish Game Fair, which used the same company, my ticket was provided instantaneously.
When I rang the CLA itself I was told that the ticket company was very busy.
So my question is should I be concerned?
if yes, what can I do about it?
Have others had the same problem and will the e-mail eventually arrive?