Recently had a couple of issues with two bits of kit sold to me by Bushwear in the last 12 months or so. I was passing their Stirling branch the other weekend and dropped in.
Explained my issues and showed them the two items, "no problem, let us take care of them".
Sure enough about 10 working days later they appeared on my doormat. I was kept informed of progress all along the way (as products had to go back to suppliers in Germany) and how long it would roughly take.
They have been excellent, polite, no issues and genuinly seemed to care about customer service. Well impressed with them. Well done Bushwear!
Just thought i would share.