I bought an at least 3rd hand Meopta meostar R1Rd 3-12 x 56 several months ago. This is an excellent scope and optically on a par with my swarovski 4-12 x 50 av. I broke the IR feature after overtightening it and then putting too much force into trying to take it off.
Called marchwood to explain situation and they suggested I send it to them and they would have a look. Brand new scope arrived today with the only charge being my postage to marchwood.
Top scope and top service.