Warwickshire Police firearms and explosives unit was excellent, fast, efficient and businesslike. In a cost cutting exercise Warwickshire and West Mercia police have combined their firearms licensing and it is now run out of West Mercia in Malvern. The last time I put in for a variation to my forearm certificate in Warwickshire it took 5 days to complete. It is now 5 weeks since I submitted a variation to West Mercia and I have heard nothing back yet. I have just tried to phone them to check on progress only to get a recorded message saying that due to their busy workload they have suspended talking to people on the phone and it is not possible to visit their office. This is a joke, they want to put the price of licensing up yet they can not provide even the simplest basic service.