My phone and broadband contract with BT has just come to an end and I am looking around for a viable alternative rather than just renewing. I am quite happy with my existing broadbands performance although the area that I live in doesn't support a particularly fast down load speed from my exchange , With BT it is usually around 3.5mb but it is reliable and adequate for my needs.
Phoning Bt gave the following prices to renew..... £15.99. Phone line rental ( per month)
unlimited internet useage works out at .............£13.50. ( per month) Contract is 12 months
however, I am using a home hub 3 wi-fi router, new members to BT's broadband get the latest home hub 4 and a half price contract at £8 a month (for 6 months) instead of £16 but are tied into an 18 month contract. My main gripe is that on renewal I cannot get an updated router, I have to continue using my existing one... If this fails I would apparently get a new home hub 3.
As an existing Sky TV customer I am being offered an equivalent combined telephone and broadband package from sky for £15.95 a month line rental with an internet charge of just £3.75 per month on a 12 month contact... A saving of £10 a month!
it looks a no brainier to switch, but looking online I have read quite a lot of complaints about the poor performance of sky's non fibre optic internet with many people stating that being previous BT customers, that they now wish that they had stayed with BT.
if anybody is an existing sky broadband customer I would be very grateful for you views on its performance.... Especially if you have switched from BT.