An interesting comparison:
I submitted an application for a 1-for-1 variation to exchange my .243 for another. Submitted via Fettes. Submitted 16 April, due back 'sometime next week'. So essentially a month to do something that should take 10 minutes.
A friend submitted his first application for grant of a NEW FAC (.22LR and .243) in Fife. Submitted 22 April, got it back YESTERDAY (May 8). So essentially 2 weeks (including a bank holiday) to do something that takes Fettes over 3 months.
There can be no good reason for this sort of disparity.
The worst part of it was that all my paperwork was sent to the FEO in Galashiels! Why? WHY??
Apparently this is a sign of things to come: paperwork is to be delegated to 'underused' FEOs in remoter areas. So you may hand in your documents in Glasgow or Aberdeen, but it could end up being sent off to Thurso or Dumfries. It will only stay with your local guy if a home visit is required.
AAaaargh. I weep.