Posted my 20 year old 8x30-SLC binoculars back to their home land 3 weeks ago. The enclosed letter requested they quote me for the necessary work. Repairing the broken strap attachment loops replace split/missing lens covers and anything else noticed. They have just turned up on the door step and are unrecognisable, new outer casing, new strap loops, new eye cups and new lens caps. The enclosed note lists these part No's and says the calibration has been checked, it also says remittance to be sent to Swarovski uk not sender. The bill £000.00. I seem to have as good as new bins, with nicer eye pieces, after 20 years use. Do you think I can get my postage refunded as well ?
Absolutely magic, well done and thank you Swarovski optic.