Does anyone know anything about these (UK Drainage Claims LTD)? My mother has septic tank problems and really needs a new system. Her house has an old single chamber cess tank which has lost its syphon and the soakaway is contaminated. She got a local septic tank repair/installation company to do an inspection and they recommend a new klargester treatment system and new soakaway, which I would agree with. They say it is an insurance claim job and they've given her some forms to fill in for UKPD who they say will deal directly with her insurance company as the work is claimable and it won't cost her a penny beyond her excess.
The septic tank company (Environmental Services LTD - based in Verwood, Dorset) who did the inspection want her to fill out the UKDP claim form so they will get the work rather than going through her insurers who will send an assessor and then allocate the job to one of their own approved companies. That makes sense but it all sounds a bit too good to be true.
Being in the building trade myself I agree with their assessment of the problem and their proposed solution. I'm just worried about mother giving the go-ahead through a third party on her insurance for work which is quite costly and she couldn't afford to pay for herself. Who would be the client? Her, her insurers, UKDP? Has anyone had work done on insurance by going through UKDP? Is it all reputable and straightforward?