I moved house on the 1st of Feb, sent my SGC and FAC into Merseyside Firearms Dept a day or two later, received a confirmation letter to advise they were being processed, got a phone call a couple of days later that to confirm that my new certs were ready and to arrange a home visit to check my new security arrangements - this was done last Friday, and it all went swimmingly. (Perhaps it was the cuppa my wife made him??).
Anyway - it's a thumbs up from me for Merseyside Firearms Dept; never found them to be anything other than helpful and prompt in dealing with queries, renewals and variations.
Half-bricks fly a lot faster and further than bouquets, but I think a nod of recognition when it is merited isn't out of place.