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Thread: Zeiss customer service

  1. #1

    Zeiss customer service

    Just like to say a public thank you to those at zeiss customer service.

    last week I had a range session at a local indoor range. Unfortunately I left one of my turret caps behind and despite calling the range when I got home it had vanished.

    i emailed zeiss on Thursday evening to ask if they could sell me a replacement, they replied Friday morning asking for my address. A replacement turret cap arrive in the post (free of charge) Saturday morning!

    fist class service zeiss!!!

  2. #2
    I would like to add my experience with Zeiss utterly fantastic they sent me a pair of scope covers free of charge what stars thanx bazil

  3. #3
    Also great service binos serviced free of charge

    Staffordshire synthetic stocks

  4. #4
    Have nothing but praise for those at zeiss always helpful
    atb Steve

  5. #5
    +4! The head of sports optics is a true professional and a gentleman who has gone way above what he needed to in order to help me in the past.. excellent service from Zeiss cant recommend them highly enough.


  6. #6
    Zeiss UK are amazing. I can only recommend them...

  7. #7
    Do you have the contact email address? I broke my scope covers recently and have emailed them twice from the contact form on the Zeiss UK website and have not had a reply.

  8. #8
    Stand down on the last. Turns out my home computer wouldn't load the page correctly but just tried it at work and it gave me the right address.

  9. #9

    Thank you zeiss

    ZEISSU U.K. have been excellent with our sponsorship for the UKSHA. A top perperformance with great service. A big thank you to ZEISS.

  10. #10
    I have also had fantastic service from Zeiss and their importer in Australia, Outdoor Sporting Agencies recently.
    And because of that great service when I needed a spotting scope, I ordered a Zeiss.
    When you get treated well by a manufacturer it makes you want to stay loyal to the brand.

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