The older I get the more like a grumpy old man I have become. Very quick to criticise wasters you speak to on the phone, hate politicians, hate useless police etc etc.
But, give credit where credit is due, sent in my variation (again) on Thurs, had a phone call on the following Tues. I had one calibre turned down, but no problem as I was pushing my luck really!
Had another phone call on Thursday with a query on my request for ammo. This was sorted out and the only reason for the call was to make sure there was nothing else they could do. FAC then sent out promptly.
What great service, and as I said, give credit where it is due.