StalkingKent
Well-Known Member
I would just like to highlight the fantastic service that Swarovski do as part of their customer after sales care.
I noticed an issue when trying to zero a rifle, the right windage turret was not moving when clicked??
UK Swarovski told me to send them up with a brief description of the problem and told me to expect a 3 week wait as they would be sending them to the Swaro HQ in Austria.
Almost 3 weeks to the day I received by post my fully repaired and serviced scope, it came with a breakdown of the work carried out and a check list of all the pressure test's they did on it.
The total cost to me was NOTHING!!
The all round service from Swarovski was second to none and I cannot thank them enough especially as I was not the original purchaser of the scope.
I noticed an issue when trying to zero a rifle, the right windage turret was not moving when clicked??
UK Swarovski told me to send them up with a brief description of the problem and told me to expect a 3 week wait as they would be sending them to the Swaro HQ in Austria.
Almost 3 weeks to the day I received by post my fully repaired and serviced scope, it came with a breakdown of the work carried out and a check list of all the pressure test's they did on it.
The total cost to me was NOTHING!!
The all round service from Swarovski was second to none and I cannot thank them enough especially as I was not the original purchaser of the scope.