I think the whole system needs to be revamped, to make it as stream lined, and efficient as possible. Until then, throwing money at it, will just disappear like in the NHS.
IMPO, the FLD's spend far too much time, fighting with FAC holders, over reasonable, and legitimate variation requests, and making up their own rules as justification, even when the guidance is very clear how to deal with most requests.
The way some FLD's, & FEO's act, is an absolute disgrace !
Sort this, and I'd happily pay more for a good hassle free, speedy service.