There hasn't been a change in the system for over 15 years. There is a going tendering going at the minute for an upgrade. The majority of forces have payment via bacs. I will leave it there.
Therein lies the problem.
There has been a couple of failures to implement new systems.
I agree that many take BACS , but thatās not as easy as an online payment made in a similar manner to buying a product from a multitude of companies. Just the information added is more than your postal address and billing address etc.
In those fifteen years technology has moved on massively.
As a sole trader I have a tax login, DVLA and Passports etc have them too. So why is firearms licensing so far behind?
I will add that I have dealt with some very helpful and conscientious people over the years, who have been frustrated by the system they had to work with.
That said the management of the system overall has not kept up with the available resources, and the results are showing.
Another analogy would be how many site joiners use a hammer and nails to build studwork now? Most use a gas or battery powered nail gun or the use metal stud.
It's lovely doing vehicle tax or a vehicle owner change now. You go online, fill in a few bits and it cross references with other departments with regards to MOT status etc. All done in a flash with minimal human involvement.
FAC/SGC could easily cross reference the NHS with a flag style system for certain conditions. It could cross reference passport/driving license systems for ID checks (my banking app has me look at the camera and blink twice). Most photos, whether ID or of a cabinet installation, can be assessed by computer and flagged for human checks if needed.
There's all sorts of ways of doing it. Trouble is when your budget doesn't even allow you to do it the old fashioned way, how do you invest.
In reply to this, they have had money to invest (made sporting press if not national media) and it turned into a typical debacle.
See various other government procurement projects for other examples. The end result was a waste of good money and no charge from the old method.
My point is that systems are available almost off the shelf, that could do as you have stated.
I assume (I know not always the best idea) that the wage bill for staffing is a significant portion of the budget. If so any system that saves āman hoursā is going to save on the overhead costs and therefore save the department money.
As part of one of the things I do. I have access to a system that handles the personal data and records qualifications gained amongst other things of said people. Thereās multiple levels of access for different people within the system depending on their role within it. I have access to enough to do my job within the system. I see no reason why firearms licensing canāt do something similar.