My apologies, I missed this thread - if there is still an issue please drop us an email to warranties@cswmail.co.uk - We'll make sure it's taken care of.
I missed this! Thank you all for the kind words!
Always happy to help wherever we can, Vortex just tell us to get the job done and the end user sorted and back out shooting!
Yes that's Bentley, he used to work in the civilian market initially, he now deals with the Police and Military internationally. We handle UK commercial and warranties, always happy to help with anything Vortex Optics related. Vortex themselves are a delight to deal with!
Couldn't say on...
Super, glad it was an easy fix.
It's worth noting with the CZ527, in the handle itself therre's a two prong fork - it just needs to be pushed home otherwise it can interfer.
I would suggest double checking the bolt assembly because they will go back together incorrectly and throw the angle off.
I've just called our engineer but he's out at the moment, as soon as he comes back to me I'll follow up!
It's Vibra-tite VC-3 Threatmate.
https://www.vibra-tite.com/threadlockers/plastic-compatible/vibra-tite-vc-3-threadmate/
Normally just wipe away excess when it's been applied.
Sorry to hear this, please drop us an email - if it's not obvious from @takbok 's kind link above
Warranties@cswmail.co.uk, we're out until Tuesday but we'll get you taken care of.
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