Docter / Noblex service
- Thread starter dryan
- Start date
Bavarianbrit
Well-Known Member
There is a form to download on this page that you fill in and send with the scope/bino to them.
help.noblex-e-optics.com
Repair Updated 2 months ago
By purchasing a NOBLEX / Docter / Zeiss Jena product, you have chosen durability and the highest quality. Should you ever require assistance, NOBLEX Technical Service is ready to help you quickly and reliably.
Please send your defective device, along with this completed form, a copy of the invoice/proof of purchase, and the completed warranty card, to our address:
NOBLEX E-Optics GmbH
Customer Service
Seerasen 2
98673 Eisfeld
For technical questions, please contact our customer service team:
Email: service@noblex-e-optics.com
Tel: +49 (0) 3686 688 9020
In the event of a warranty claim, we will repair your product and return it to you free of charge.
Please understand that we can only accept your defective device by mail.
If you decline our cost estimate and return the unrepaired device, we will charge €30.00 for the estimate (plus shipping and VAT).
We typically complete the repair within 2 to 3 weeks of receiving your repair authorization.
For service of our DOCTER and CARL ZEISS JENA binoculars, please contact:
Optikservice Torsten Schilling
Dipl.-Ing. Torsten Schilling
Am Mühlenbach 32
18233 Neubukow
Tel: +49 (0) 38294 988228
Email: info@optikservice-schilling.de
www.optikservice-schilling.de
Please note: Optikservice Schilling does not perform warranty repairs.
Reparatur
Mit dem Kauf eines NOBLEX / Docter / Zeiss Jena Produktes haben Sie sich für Langlebigkeit und beste Qualität entschieden. Sollten Sie dennoch einmal Hilfe benötigen, steht Ihnen der Technische Service von NOBLEX schnell und zuverlässig zur Seite. Bi
help.noblex-e-optics.com
By purchasing a NOBLEX / Docter / Zeiss Jena product, you have chosen durability and the highest quality. Should you ever require assistance, NOBLEX Technical Service is ready to help you quickly and reliably.
Please send your defective device, along with this completed form, a copy of the invoice/proof of purchase, and the completed warranty card, to our address:
NOBLEX E-Optics GmbH
Customer Service
Seerasen 2
98673 Eisfeld
For technical questions, please contact our customer service team:
Email: service@noblex-e-optics.com
Tel: +49 (0) 3686 688 9020
In the event of a warranty claim, we will repair your product and return it to you free of charge.
Please understand that we can only accept your defective device by mail.
If you decline our cost estimate and return the unrepaired device, we will charge €30.00 for the estimate (plus shipping and VAT).
We typically complete the repair within 2 to 3 weeks of receiving your repair authorization.
For service of our DOCTER and CARL ZEISS JENA binoculars, please contact:
Optikservice Torsten Schilling
Dipl.-Ing. Torsten Schilling
Am Mühlenbach 32
18233 Neubukow
Tel: +49 (0) 38294 988228
Email: info@optikservice-schilling.de
www.optikservice-schilling.de
Please note: Optikservice Schilling does not perform warranty repairs.
Doctor Optic (NOBLEX gmbh) went into administration 2020 after Covid, if the scope is older than this then they won't honour the warranty. The 30-year Docter warranty is no more.
New company is a MBO, Noblex e-optics and won't assume any promises from previous companies.
Key point from the post above Please note: Optikservice Schilling does not perform warranty repairs.
New company is a MBO, Noblex e-optics and won't assume any promises from previous companies.
Key point from the post above Please note: Optikservice Schilling does not perform warranty repairs.
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