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Thread: Swarovski Habicht

  1. #1

    Swarovski Habicht

    Is there anyone in the UK who can repair a 6 x 42 Habicht scope the vertical crosshairs is brocken Swarovski have told me they are unable to repair any Habicht scopes
    regards
    ken

  2. #2
    would that not be warranty??? how can you deliberately break a cross-hair??

  3. #3
    I'm shocked that Swarovski cannot repair this


    who did you contact or talk to ?


    I always contact Austria direct and have never had anything but 100% fantastic service on scopes

  4. #4
    It was damaged in the post Royal mail denied any responsibility despite going to an independat arbitrator, reply from Swarovski below.
    Dear Mr Gordon,

    thanks for your answer.
    Unfortunately, I have to tell you that no repairs can be carried out at the old Habicht 4 and Habicht 6 rifle scopes.


    Mit besten Grüßen / Best regards / Cordiali saluti / С уважением / Sincères salutations
    Sara

    SWAROVSKI OPTIK VERTRIEBS GMBH
    CUSTOMER SERVICE
    Daniel-Swarovski-Straße 70
    6067 Absam, Austria
    Tel. 00800 32 42 50 56
    customerservice@swarovskioptik.com
    WWW.SWAROVSKIOPTIK.COM

  5. #5
    Yeah that's who I use

    well this is something if they won't repair scopes after a certain age


    do you know the date your scope was made ?

    It it might be with asking them when it was made ?

  6. #6
    Not sure when it was made, no dings,ring marks etc. glass is perfect, serial No. P672353413

  7. #7
    I read this in disbelief, only because the reality is that now my Habicht scopes no longer hold the same value knowing that they not covered by Swarovski's excellent service.

  8. #8
    I was disappointed when I bought a new pair of SLC's a few months ago and was told that Swarovski now only give a 10 year guarantee.

  9. #9
    Quote Originally Posted by Tegner View Post
    Is there anyone in the UK who can repair a 6 x 42 Habicht scope the vertical crosshairs is brocken Swarovski have told me they are unable to repair any Habicht scopes
    regards
    ken
    I've always had nothing but exemplary service from Swarovski, I'm amazed that is the case.

  10. #10
    you can do one of two things
    a) get an independent to replace the wire reticule (and as Swarovski have shown that the warranty or service is worth cock all that would be my choice)
    or
    b) force them to replace it with a glass etched reticule WHICH I KNOW THEY DO!

    this happend to my 20yr old S&B and they did the latter at a cost of Euro300!! plus the VAT that McLeods stuck on it (N.B. GO DIRECT TO GERMANY AND SAVE 20%

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