Legal rights with purchased items

sauer

Well-Known Member
Ok a thread I'm reading got me thinking ......
If you buy an item in Uk from a retailer , and it goes defective for no reason through normal use etc.....

What are your rights?

I've heard if anything bought in UK covered by a one year warranty?
Is this true if not what is?

Buy by credit card?

Your " deal" is,with retailer not manufacturer so any retailers who tell you , you must go to manufacturer are slopey shoulders?


There a lot of here say etc

What's the facts?
This might help others in the future

Cheers
Paul
 
Paul

As you know i have loads of experience as a retailer in the past, call me in the evening and tell me the whole story, and i will advise you fully.

cheers

Dave
 
Luckily nothing untowards Dave
Just got me thinking after reading the other thread
With regard to what are your rights & what should you do to resolve an issue

Just a thought that it's something we could learn from

Paul
 
Contract is always with the retailer, not the manufacturer.

Goods must be "fit for purpose" irrespective of warranty period.

You should not be out of pocket - i.e. retailer must always pay return postage

Buy with a credit card and you have cover if the item cost over £100

Your new consumer rights explained - BBC News



The Consumer Rights Act 2015 - Citizens Advice


How does the Sale of Goods Act 1979 protect me? | Find Laws, Legal Information, News Solicitors - Findlaw UK

Remember, this only applies to B2C transactions, not B2B.

If you expense against your tax then you are not covered.

Stan
 
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