Now we know who not to go to. Thanks.
Jim
I am a timber slut and "wood" have no hesitation in having enhancements done by PV.
What picture?Is the pic the finished item does anyone know, and if so, what's wrong with it ?
Hopefully all been settled between them then......It's gone !! And the original post along with others
The problem comes when said trader does sod all or insufficient to remedy the issue and in this particular situation it is obvious the customer is correct, after all he cannot have misused or abused the product in any way.There's not a trader on here that possibly hasn't had one complaint.there wasn't a barrage of complaints just the one which I hope can be resolved "off air" I would send my guns again to Peter .
norma
Totally agreeThe problem comes when said trader does sod all or insufficient to remedy the issue and in this particular situation it is obvious the customer is correct, after all he cannot have misused or abused the product in any way.
Therefore purely on a customer service level if I required stock work done on any of my guns they would not go that way. Poor customer service is one of the surest ways to lose future business and I see no problem in making people aware of your experiences if it is true and fair and if it sharpens up that trader/venders performance in the future so be it.