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Thread: HSBC...I am still fuming

  1. #1
    SD Regular teyhan1's Avatar
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    HSBC...I am still fuming

    Last weekend I bought a .222 rifle.
    Being me I decided to have a tinker with the trigger as it was a little heavy. I found it to be not capable of reducing to less than 4-5lbs. I also found that I was having difficulty in cycling the rounds from the magazine as they were fouling at the beginning of the chamber. Not a very good start.
    So I emailed the manufacturer and they replied quickly and they soon offered a new improved trigger unit and a new magazine delivered to my door for 110 euro.
    So all was rosy, an invoice was issued and duly paid via internet transfer direct to their bank. Or so I thought

    This morning HSBC call me and after going through security begin to question me about my transaction.

    What was the 110 euro for?
    A rifle magazine, I say.
    Oh, a subscription service you mean?
    No, it a magazine to hold bullets in a rifle.
    Oh.
    And what do you intend to do with it?
    Put bullets in it and shoot my gun.
    And what do you intend to shoot with your gun?
    That is none of your bloody business.
    Well I need to ask you sir.
    I have already told you it is none of your business what I do with my stuff. I don't phone you up and ask you where you are going tonight and if you are going to be driving your car and where you are going.
    Well, it is in our conditions that we can ask you.
    Ask all you want, I'm not going to answer and quite frankly I find your questioning out of order.
    Well I will have to forward your complaint to our team who will then phone you.
    Fine I say.
    Please hold the line one moment sir

    Hello Mr Church. I need to ask you a couple more questions.
    Ok
    Can you tell me what you are going to use the gun for?
    Yes, I say. I am an assassin. I use my gun in my daily work and therefore really need this part ( yes, I really said that). Look what do you want me to say. I have told you I am not going to tell you.
    Can you tell me if the part you are ordering is a restricted part and subject to any ICTAR (or whatever it is) regulations?
    HAHAHAHAHAHAHAHAHAHA

    I am a law abiding firearms certificate holder. I can give you my certificate number if you like and you can phone the firearms licensing dept and ask if them if I am legitimate but I am not going to tell you what I am doing with my own stuff.
    Ok sir I will forward your complaint.
    Before you go, I would like to ask what legislation there is saying I have to give you this information.
    That I don't know sir, I will once again ask the complaints team to look in to it. They will respond within 6 days and you should have a resolution within 6-8 weeks.
    Ok, so bearing in mind that I have legally ordered these parts and I earn money from my shooting activities can you tell me if the bank is going to re-imburse me for the lost revenue in the next 6-8 weeks?
    Silence.
    I think you better get your team to call me as soon as you can. Goodbye.


    Who the bloody hell do they think they are.
    HSBC a bunch of *ankers
    “Man surprised me most about humanity. Because he sacrifices his health in order to make money.Then he sacrifices money to recuperate his health. And then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future; he lives as if he is never going to die, and then dies having never really lived.”........Dalai Lama

  2. #2
    Good choice of calibre! Unfortunately being asked invasive/personal questions about what most would consider private matters by phone seems common.I now tell anyone who requests info by phone to put it in writing as owing to my age/hearing I need to study and consider before I reply,generally that is an end of the matter.

  3. #3
    When I went to withdraw a grand in cash, I was asked what it was to be used for, under money laundering rules. It seems that 'lots of alcohol' isn't an acceptable answer, but that's the only one they got, so it had to go down on their form....

  4. #4
    I am strangely surprised that you only said you were an assassin. I thought you would have made more of it. You must be mellowing with age. Snigger.
    but aside from that....... I would be livid if I received that call.
    I can speak in-depth and with great knowledge about most subjects until some bugger who actually knows what he is speaking about opens his gob .

  5. #5
    SD Regular teyhan1's Avatar
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    Quote Originally Posted by The Singing Stalker View Post
    I am strangely surprised that you only said you were an assassin. I thought you would have made more of it. You must be mellowing with age. Snigger.
    but aside from that....... I would be livid if I received that call.

    Perhaps when I get the next phone call I'll take on the persona of a Tailliban sleeper cell planning a hit on Donald Trump next time he visits Scotland.
    For gods sake, if they really thought I was about to do something illegal do they really believe that I'd be dumb enough to admit it, to a Bank Clerk.
    Come to think of it---don't answer that question, it was rhetorical.
    “Man surprised me most about humanity. Because he sacrifices his health in order to make money.Then he sacrifices money to recuperate his health. And then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future; he lives as if he is never going to die, and then dies having never really lived.”........Dalai Lama

  6. #6
    This sort of thing seems to be happening all the time ,its your money in the bank if you want £500 or £5,000 you should be allowed to have it when ever you want it , best place is to keep it all in cash in your ammo safe and do what you want when you want, what a nanny state we live in

  7. #7
    I have never heard of this before, definitely a genuine call from the bank?
    Probably me just being overly suspicious.
    Cheers
    Richard

  8. #8
    You need to bank with someone else asap?


    This may be the first illustration of how this country has now slipped into or beyond the old East German mindset, illustrated by the latest secretive, devastating incursion into the security and freedoms we previously had?
    The representative from GCHQ on the TV last night had a job to keep a straight face under the mildest of questioning?

  9. #9
    The conversation should have stopped with the words, "yes a magazine subscription"
    Your right they don't need to know, and shouldn't ask, it's your money to spend on whatever you want, that
    said taking the course of least said soonest mended would have been wise, particularly as you would by now
    have had time to find a new banking service, and still have your new parts on their way to you.

    Neil.

  10. #10
    I left HSBC some years ago as they printed both my debit cards with the same number and refused to admit they had made a mistake until I showed them both debit cards for my personal and business accounts.

    I would move banks, however telling them that you are an assassin was probably not a wise thing to do in my opinion, even if it was in a joking fashion.
    All grades of deer stalkers/hunters in the UK and overseas catered for. Level 2 DMQ signing off available. Over 30 years experience in the stalking/hunting industry. For friendly and professional help go to www.UKOutfitters.co.uk

    ZEISS PRO STALKER.

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