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Thread: Bushwears customer service ( or lack of)

  1. #1

    Bushwears customer service ( or lack of)

    My wife rang bushwear to enquire about ordering me a Swanndri ranger shirt or two(85 each)not being too sure of the size she should order she asked the guy on the phone if he could measure the chest size, (not an unreasonable request?)
    he replied" it's xmas, we're busy,haven't got time" then hung up on her !
    obviously they're not interested in repeat custom and are so busy they're not bothered about making a 170 sale, i think the words custom and elsewhere come to mind ?
    tikkat3

  2. #2

  3. #3
    I have always had excellent service from Bushwear, no complaints.

  4. #4
    A bit "hit and miss" in my experience - sometimes excellent and sometimes decidedly lacking.

  5. #5
    Not cheapest but service I've had always been top notch

  6. #6
    For Swanndri try Clive Hoyles in Ciliau Aeron,01570 470 714.He's a gent and his service is second to none.
    Merry Christmas,Nick.

  7. #7
    Account Suspended
    Join Date
    Jul 2014
    Location
    Cornwall/Smoke/East Anglia
    Posts
    985
    I do not bother with them any more after their wonderful 'service'.

  8. #8
    You could try using their "chat" function on the website. I did and got good service from them. However, the reason I was on the chat function in the first place was because they had sent an item that bore no resemblance to the one on their website. I got my money back, though, and didn't pay return postage.

  9. #9
    I have always had excellent service from them.

  10. #10
    Always had a 1st class service from them no matter what it's regarding.

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