Hi guys, I also ordered a scope from OWNL. I registered only to answer to this thread, but please hear me out. I didn't really make any research prior to placing the order as their FB page has positive reviews. It was only after placing the order that I started searching for reviews online. This made me quite nervous as I was now fearing for my money. However, Thomas answered to all of my emails very quickly and sent a tracking number for the parcel. Originally I contacted him via FB on a Sunday and he answered very quickly. I placed the order that same day and he said he could send the scope out the next day. I asked for a tracking number on Monday evening to which he answered that because PostNL picks up so many packages they will provide tracking numbers 1-2 days after pickup. Asked again on Tue - no tracking number. On Wed he said that they had contacted him from PostNL and said that he would get the tracking numbers that same afternoon. Sure enough he sent me a tracking number on Wednesday afternoon. The PostNL site said that it had been registered to their system on Wednesday, but PostNL is not exactly known for fast and efficient service so I can't say anything about that (just check their reviews on trustpilot).
Today the package is on it's way to me. I have to say that so far my shopping experience has been good. After reading some negative things about OWNL it has caused some extra stress, but Thomas has always answered me fairly quickly, also on a Sunday! I'm sorry for the troubles you have gone through, but I have to say that my experience has been positive this far. Now I'm just waiting for the package to inspect the new Kahles scope I have purchased.
Maybe it is a case of him selling a lot of stuff he doesn't necessarily have in stock right away, but to me he told that he has it on stock and can ship it the next day. Hope your cases have been solved. I just felt that there should also be someone sending a positive review as I have not had any troubles and he has been nice to communicate with.
Today the package is on it's way to me. I have to say that so far my shopping experience has been good. After reading some negative things about OWNL it has caused some extra stress, but Thomas has always answered me fairly quickly, also on a Sunday! I'm sorry for the troubles you have gone through, but I have to say that my experience has been positive this far. Now I'm just waiting for the package to inspect the new Kahles scope I have purchased.
Maybe it is a case of him selling a lot of stuff he doesn't necessarily have in stock right away, but to me he told that he has it on stock and can ship it the next day. Hope your cases have been solved. I just felt that there should also be someone sending a positive review as I have not had any troubles and he has been nice to communicate with.