Orion
Well-Known Member
I've previously had excellent results from Swarovski customer service after splitting an eye piece on a pair of SLs - FOC replacement and a cleaning kit included - now I've just heard back from them after losing the panning handle from my spotting scope tripod.
Despite being totally my fault, another FOC replacement will be on it's way to me soon.
Whilst their products may come with a high price tag, they really do know about aftersales customer care.
Despite being totally my fault, another FOC replacement will be on it's way to me soon.
Whilst their products may come with a high price tag, they really do know about aftersales customer care.